Refund policy

How do I know if an item is eligible for return?

Our products are not eligible for return or exchange.

What should I do if I receive a damaged, defective, or incorrect product?

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of receiving your order. Ensure you include an unboxing video and pictures of the product along with the original packaging. Email us at theunskeen@gmail.com, and we will resolve the issue promptly.

What happens if my online payment fails?

For failed online transactions, refunds are automatically processed to the source account within 7 working days.